Privacy Policy

AutoBoy ("AutoBoy", "we", "us") is a voice and chat assistant that helps auto repair workshops record customers, vehicles, jobs, parts, and costs — through a web app, WhatsApp, or both. This policy explains what we collect, why, and how it's handled.

Who this covers

This policy covers workshop staff who sign in to use AutoBoy, and the customers whose vehicle and job details staff enter into it. AutoBoy is a business tool used by workshops — it is not directed at children, and we do not knowingly collect data from anyone under 16.

What we collect

• Sign-in data: a workshop staff member's WhatsApp phone number, used to send a one-time sign-in code and to identify which workshop's data they can access.
• Conversation content: text you type, voice recordings you speak (sent to a speech-to-text provider for transcription, not retained as audio afterward), and messages exchanged over WhatsApp with the assistant or with workshop staff.
• Workshop records: customer names and contact details, vehicle information (make, model, plate/VIN, and photos of these when provided), job descriptions, parts, suppliers, and costs — entered by workshop staff in the course of running a job.

How we use it

Solely to operate the service: authenticating staff sign-ins, running the AI assistant that turns a conversation into structured job records, storing those records for the workshop to reference later, and replying to WhatsApp messages. We do not use this data for advertising, and we do not sell it.

Who we share it with

To provide the service, data passes through a small number of processors, each bound to their own data-handling terms:

• Meta / WhatsApp Business Platform — to send and receive WhatsApp messages, including sign-in codes.
• Anthropic — to process conversation content and generate the assistant's replies and structured records.
• Google Cloud — to transcribe voice recordings into text.
• Notion — where workshop records (customers, vehicles, jobs, parts, suppliers, costs) are stored.
• Neon / Vercel — hosting for the application and its sign-in database.

We do not otherwise sell or share this data with third parties.

Data retention and deletion

Sign-in codes expire shortly after being issued and are deleted once used. Conversation and workshop records are kept for as long as the workshop's account is active, so staff can reference past jobs. To request deletion of your data, contact us using the details below.

Security

Sign-in codes are stored as one-way hashes, not plain text. Access to workshop records is restricted to signed-in staff of that specific workshop.

Changes to this policy

If this policy changes materially, we'll update the date at the top of this page.

Contact

Questions or data requests: hello@autoboy.ng